About the job
You will work in a dynamic and motivated team of risk and control professionals with the overall objective to strengthen the bank’s control framework.
You will have the chance to lead and manage the Regional Controls & Monitoring (‘C&M’) teams comprising Automation & Technology, as well as Core Frameworks & Strategies; both of which are instrumental in providing the support for the implementation of business risk management activities, such as monitoring and control testing for APAC, as well as the smooth delivery of strategic changes and new frameworks for controls & monitoring.
As a member of the C&M Management Team, you will liaise with the Execution Heads and Team Leaders within C&M to ensure smooth delivery and alignment of monitoring and controls testing activities in order to provide assurance to the Business.
You will understand the various C&M risk reviews in order to design process and framework improvements, and where the gaps/ issues are identified, ensure that these are being resolved and documented adequately.
Where gaps are identified, you would provide suggestions on how they can be addressed, based on your root cause analysis and discuss them with the relevant partners. Where areas of improvements have been identified, you would provide suggestions such as streamlining the existing processes for possible increased efficiency.
You will ensure that the relevant frameworks are being established and/ or enhanced, to support the overall PB APAC C&M Framework execution. On the Automation & Technology side, you will design and oversee the progress of C&M’s use cases (automated monitoring and controls testing). Where there are issues on the C&M-Tech area, you are accountable for providing direction for troubleshooting including critical issue to Platform and management (depending on the materiality) on a timely basis.
You will ensure strong communication of changes in the frameworks affecting the execution of monitoring and controls testing activities with the wider teams and relevant partners (e.g. APAC FLDS, Competency Centers, Location FLDS, Market Business Managers, Location Business Managers, and Front Office etc.).
You will supervise control and review results that are being reported and ensure these are validated and tracked on an ongoing basis via the respective child committee forums. This requires liaison with Competency Centers who handle the child committee forums for the various risk topics.
You will coordinate and handle the monthly PB APAC C&M Governance Forums which ensure proper governance, decision-making and reporting of relevant matters.
The Strategic Change & Transformation lead role is responsible for designing the overall Controls assurance framework and providing strategic direction to the automation/ digitization efforts for the team. The role reports to the Head of PB APAC FLDS and C&M.
- Minimum 10 years of relevant work experience in a financial institution, with some prior experience of Business Process Redesign and digitization
- Solid experience in change management
- Solid understanding of APAC Private Banking risks environment and relevant controls would be an advantage
- Ability to communicate effectively through presentation and individual discussions with all levels, including attitude to build and maintain positive working relationships with all management and personnel
- Good interpersonal and project management skills needed to handle the coordination of multiple priorities
- Good time management skills, including the ability to prioritize tasks and providing guidance to the teams on prioritization of their Book of Work
- Independent judgment with excellent analytical, problem solving and risk assessment skills
- Ability to grasp risk or control concepts quickly
- Calm, dedicated, hardworking who can work on own initiative and can deliver on time under pressure with a high level of integrity and flexibility, sense of urgency, attention to detail and quality standards
- A positive can do attitude
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